Production

Natural Factors head offices in Coquitlam, BC, are the sites of state-of-the-art manufacturing and laboratory facilities that create products to enhance people's health.

We have the capacity to produce millions of capsules and tablets, as well as liquid vitamin and herbal preparations. In Kelowna, BC, at our Farms and Liquid Extraction Plant, we produce organic herbal products including Echinamide® - the only echinacea products that have been tested and proven to consistently enhance immunity.

Good Manufacturing Practices (GMP)
At Natural Factors we are committed to providing the highest quality products to our customers. All of our products undergo rigorous testing at all levels of the production process in accordance with United States Pharmacopeia (USP) guidelines. Our testing procedures are regulated by the Health Protection Branch (HPB) of Health Canada. Factors Laboratories also follows Good Laboratory Practices (GLP) guidelines which require strict adherence to the following commitments:

Standard Operating Procedures: A set of written procedures for conducting every operation in the laboratory.

Analyst Training Program: Every analyst has the minimum of a university Bachelor of Science degree and undergoes an intense training and safety program.

Method Validation: All methods are validated to ensure consistency of analytical parameters including selectivity, linearity, range, accuracy and recovery, precision and ruggedness.

Stability Program: Products are tested throughout the shelf-life and for one additional year to guarantee that the potency matches the label claim.

Instrument Validation and Calibration: To ensure the instrument performs consistently, we validate and calibrate each component of the High Performance Liquid Chromatography (HPLC) system as well as the other analytical instruments in the lab.

Data Accountability: All data are recorded and kept as computer files and on hard copy for several years to ensure traceability of all results.

In addition, our quality control and quality assurance programs guarantee that our products are among the highest quality available in the world today.